Business Analysis & Technical Writing

Business Analysis

At Shaunak, we believe in understanding a client’s business thoroughly before proposing any solution. To this end Shaunak can provide assistance by using its team of experienced business analysts. We also have the ability to scale up and source additional Business Analyst resources quickly if required.

 

Our Business Analysts having been providing their expertise to various federal government clients in Canberra over the past 10 years. Our areas of expertise include:

a)   Business Case development

b)   Developing High Level Requirements

c)   Developing Functional Specifications

d)   Gap Analysis

e)   Process Analysis/Process Re-engineering

f)    Benefits Management/Benefits Realisation

 

Our Business Analysts are an agent of change and will identify and define the solutions that will maximize the value delivered by your organization to its stakeholders.

Technical Writing

Our technical writers can help you achieve your goal of communicating effectively with your end users. 

 

Shaunak Writing

 

Technical Writing Categories

We can provide technical writers that can help you with the following:

Contracts

Online and embedded help

Requirements specifications

Customer Service scripts

Policy documents

Simulations

Demonstrations

Process flows

Training course materials

Design documents

Project documents

User manuals

FAQs (Frequently Asked Questions)

Product catalogues

Warning labels

How-to videos

Product packaging

Web-based Training

Instructions

Proposals

Websites

Knowledge base articles

Release notes

White papers

 

Reference guides